Shipping policy

Here’s a warmer, baby‑store‑style shipping policy tailored for Craddle Cove that still stays professional and clear.

Shipping Policy – Craddle Cove

Last updated: [May 01, 2026]

Thank you for shopping with Craddle Cove! We know how much care goes into choosing the right products for your little one, and we’re here to make getting them to you as smooth and stress‑free as possible.

Order Processing

We carefully pack and prepare every order with love.
Most orders ship within 3–8 business days after we receive your payment. Orders placed on weekends or holidays are processed on the next business day.

During busy seasons or promotions, processing may take a bit longer. If that happens, we’ll do our best to let you know.

Shipping Costs & Delivery

Shipping rates are calculated at checkout based on your location, the weight of your items, and the shipping method you choose.

Estimated delivery times vary by location and carrier, but we always aim to get your baby essentials to you as quickly and safely as we can.

Tracking Your Order

Once your Craddle Cove order ships, you’ll receive a confirmation email with your tracking number (if available). Tracking updates may take up to 24–48 hours to appear.

Addresses & Packages

Please double‑check your shipping address before placing your order. Unfortunately, we cannot always cover delays or lost packages caused by incorrect or incomplete addresses.

If a package is marked as delivered but you haven’t received it, kindly reach out to us within 48 hours so we can help you investigate.

Damaged or Issues with Your Order

If your order arrives damaged or something doesn’t look right, please take a quick photo and contact us within 48 hours of delivery. We’ll work with you to make it right.

Shipping Delays

We do our very best to stick to our timelines, but sometimes delays happen due to carrier schedules, weather, or other factors beyond our control. We truly appreciate your patience and understanding.